CLARIFICATION TEXT REGARDING PERSONAL DATA PROCESSED IN THE CONTACT FORM

This clarification text has been prepared by Cömertler Matbaacılık San. ve Tic. A.Ş. (“Cömertler Matbaacılık”), whose details are provided below, in its capacity as the data controller, in accordance with Article 10 of the Personal Data Protection Law No. 6698 (“Law”) and the Communiqué on Principles and Procedures for Fulfillment of the Obligation to Inform.

MERSİS Number: 0215 0013 3270 0015

Address: Atatürk Mah. Gazi Cadde No: 12/1 Esenyurt/İstanbul / TÜRKİYE

Phone: 0212 613 41 60  Fax: 0212 567 74 86 E-mail: info@comertler.com.tr

The purposes and legal grounds for the processing of personal data belonging to the customers of Cömertler Printing are listed below.

Personal Data	Purpose of Processing	Legal Basis
Invoice Data (Name, Surname, ID Number, Country, City, Payment Information, Tax Office, MERSIS No, Trade Registry No, Email, etc.)	To issue invoices and fulfill legal obligations, manage goods/service sales processes	Explicitly stipulated by law
Contract Data (Name, Surname, ID Number, Signature, Contract Content, Signature Circular, etc.)	Preparing contracts and evidencing customer relationships	Necessary for the establishment or performance of a contract
Customer Financial Data (Name, Surname, ID Number, IBAN, Bank Information, etc.)	Processing payments (e.g., refunds) as necessary	Necessary for the establishment or performance of a contract; required for legal claims or defense
Contact Information (Email, Phone Number, etc.)	Managing communication activities with customers, performing contracts	Necessary for the establishment or performance of a contract
Request and Complaint Data (Requests and complaints communicated by customers)	Addressing customer requests and complaints during the business relationship	Necessary for the establishment or performance of a contract; processing required for legitimate interests without infringing fundamental rights
Appointment Information (Details of appointments with customers)	Tracking and managing customer appointments	Necessary for the establishment or performance of a contract; processing required for legitimate interests without infringing fundamental rights
Order and Delivery Data (Details of customer orders and deliveries, including signatures)	Managing and tracking customer orders and deliveries	Necessary for the establishment or performance of a contract; explicitly stipulated by law

All personal data collected may be shared:

With authorized public institutions to fulfill obligations arising from legislation.With attorneys, courts, and administrative bodies for exercising legal rights.With legally authorized individuals (e.g., Certified Public Accountants) to conduct accounting transactions and fulfill legal obligations.Personal data will be processed through manual methods (e.g., forms or emails provided by you) or automatic methods (e.g., system integration).

Your Rights Under Article 11 of Law No. 6698:

• You have the right to:
  • • Learn whether your personal data is processed.
    • Request information if your data has been processed.
    • Learn the purpose of processing and whether it is used in accordance with the purpose.
    • Know the third parties to whom your data has been transferred within or outside the country.
    • Request correction if your personal data has been processed incompletely or inaccurately.
    • Request deletion or destruction of your data under the conditions stated in Article 7 of the Law.
    • Request notification of corrections or deletions to third parties to whom data was transferred.
    • Object to adverse results arising from automated processing of your personal data.
    • Claim compensation for damages incurred due to unlawful processing of your data.

When exercising your rights above, a fee may be charged in accordance with the applicable regulations if the transaction incurs additional costs.

You can submit your requests under Article 11 of the Law by using the Application Form available in the Personal Data Protection section on www.comertler.com.tr and sending it via the communication channels listed in the form or by postal service to the company address.

Cömertler Matbaacılık San. Ve Tic. Aş.